September 2009 Entries

I recently read a story about a transit CEO who has made it a habit to ride a bus on a different route every week to learn customer’s opinions about their service experience firsthand. The CEO makes it known who he/she is when boarding the bus and they engage passengers in conversation while riding. The CEO makes notes of all the opinions they hear, good or bad, and follows up on them.

Currently, the Centers For Disease Control and Prevention (CDC) is reviewing key indicators and has found that influenza activity increased in the U.S. compared to the prior weeks, with visits to doctors for influenza-like illness increasing nationally; total influenza hospitalization rates for adults and children were similar to or lower than seasonal influenza hospitalization rates depending on age group, but higher than expected in the summer months; and 11 states (Alaska, Arizona, Florida, G

Compared to years past, authorities are experiencing a new day in public transportation because of a transit-friendly administration. Stimulus money is apparently rolling in everywhere. However, public transit still has its naysayers, who just can’t let go of old attitudes about empty buses, even though they are more filled today than ever before.